Intex Pure Spa Instruction Manual: A Comprehensive Guide
Welcome! This manual provides detailed guidance for setting up, maintaining, and enjoying your Intex Pure Spa․ It covers everything from initial setup to troubleshooting, ensuring a relaxing experience․
Congratulations on purchasing your Intex Pure Spa! You’ve invested in a fantastic way to relax and rejuvenate in the comfort of your own home․ This portable spa offers a soothing hydrotherapy experience, designed for ease of use and convenient enjoyment․ Before you begin, it’s crucial to familiarize yourself with this instruction manual․
The Intex Pure Spa is engineered for simple setup and maintenance, but following these guidelines will ensure optimal performance and longevity․ This guide will walk you through each step, from unpacking and preparing the location, to water chemistry and winterizing․ Remember to prioritize safety throughout the entire process․

We’ve designed this spa to provide years of blissful relaxation․ Take the time to read this manual thoroughly, and you’ll be well-equipped to enjoy all the benefits your Intex Pure Spa has to offer․ Let the soothing waters transport you to a world of tranquility!
Unboxing and Component Checklist
Carefully unpack your Intex Pure Spa and verify all components are present․ The box should contain the inflatable spa pool, the filter pump and heater unit, an insulated ground cloth, a spa cover, and a repair patch kit․ Additionally, check for the user manual, chemical starter kit (may vary by model), and any specific accessories included with your purchase․
Inspect each item for any signs of damage during shipping․ If anything is missing or damaged, immediately contact Intex customer support for assistance․ Do not attempt to assemble the spa with missing or damaged parts․ A complete inventory ensures a smooth setup process․
Refer to the included parts list in this manual to confirm you have everything needed․ Familiarizing yourself with each component now will simplify the installation process later; Keep the packaging materials until you’ve confirmed everything is working correctly․
Setting Up Your Pure Spa: Location & Preparation
Choose a flat, level surface capable of supporting the filled spa’s weight․ Avoid hard surfaces like concrete unless a protective layer is used․ Ensure the location is within reach of a grounded electrical outlet and has adequate drainage․ Clear the area of any sharp objects – rocks, sticks, or debris – that could puncture the spa liner․
Consider privacy and accessibility when selecting a spot․ A sheltered location will minimize exposure to wind and direct sunlight․ Ensure sufficient space around the spa for comfortable access and maintenance․ Avoid placing the spa directly on grass, as this can lead to algae growth and damage․
Prepare the ground by removing any unevenness․ A sand base is recommended for added protection and comfort․ Before proceeding, double-check the electrical outlet’s compatibility and safety․
Installing the Insulated Ground Cloth
Unfold the insulated ground cloth and carefully position it in the prepared location where the spa will sit․ This cloth is crucial for protecting the spa liner from punctures and providing an extra layer of insulation to retain heat․ Ensure the cloth is fully extended and covers the entire area that will be in contact with the spa․
Smooth out any wrinkles or creases in the ground cloth to create a uniform surface․ This will help distribute the weight of the spa evenly and prevent stress on the liner․ Pay particular attention to the edges, ensuring they are tucked under or secured to prevent tripping hazards․
Inspect the ground cloth for any signs of damage before proceeding․ If any tears or punctures are found, repair them with appropriate patching material before placing the spa on top․
Inflating the Spa
Locate the inflation port on the spa liner and connect the provided air pump․ Ensure a secure connection to prevent air leakage during inflation․ Begin inflating the spa slowly, allowing the liner to expand gradually․ Avoid over-inflation, as this can damage the seams or the liner itself․

Monitor the inflation process closely, checking for any signs of stress or bulging in the liner․ As the spa inflates, it will begin to take shape․ Continue adding air until the spa reaches the desired firmness – it should be firm to the touch but still have some give․
Once fully inflated, disconnect the air pump and securely close the inflation port to maintain air pressure․ Remember, proper inflation is vital for the structural integrity and longevity of your Intex Pure Spa․
Connecting the Filter Pump & Heater
Locate the filter pump and heater unit, ensuring the power cord is disconnected for safety․ Identify the hose connections on both the spa and the pump․ Attach the hoses securely, tightening the connections by hand – avoid using tools that could damage the fittings․
Ensure the hoses are not kinked or twisted, as this can restrict water flow․ Connect the power cord to a grounded outlet, verifying the voltage matches the pump’s requirements․ Before fully powering on, check all connections again for leaks․
Once confident in the connections, power on the pump․ The system will begin to circulate and heat the water․ Monitor the initial operation to confirm proper functionality and address any immediate issues․
Understanding the Control Panel
The control panel is your command center for the Pure Spa․ It features buttons for power, temperature control (up/down), jet activation, and potentially, a timer function for automated operation․ Familiarize yourself with each button’s purpose before use․
Temperature adjustment allows you to set your desired water temperature, typically ranging from 68°F to 104°F (20°C to 40°C)․ Jet control activates the bubble jets for a massaging experience․ The display shows the current water temperature and any active settings․

Error codes may appear on the display, indicating a potential issue with the heater or other components – consult the troubleshooting section of this manual for solutions․ Proper understanding of the control panel ensures optimal spa enjoyment․
Initial Water Filling & Chemical Balancing
Before powering on the heater, fill the spa with water to the minimum water line indicated on the inner wall․ This protects the pump from running dry․ Use a garden hose and a filter to ensure clean water․ Once filled, it’s crucial to balance the water chemistry before first use․
Test the water using a test strip or liquid test kit to determine pH, alkalinity, and sanitizer levels․ Adjust pH to between 7․2 and 7․8․ Add alkalinity increaser if needed, followed by sanitizer (chlorine or bromine) according to the product instructions․
Allow circulation for at least 30 minutes after adding chemicals to ensure proper mixing before testing again․ Proper water balance prevents corrosion, scaling, and ensures comfortable bathing․
Water Chemistry: Maintaining Cleanliness
Consistent water maintenance is vital for a safe and enjoyable spa experience․ Regularly testing and adjusting water chemistry prevents algae growth, bacteria, and irritation․ Aim for a pH level between 7․2 and 7․8, total alkalinity between 80-120 ppm, and appropriate sanitizer levels – typically 1-3 ppm for chlorine or 3-5 ppm for bromine․
Regular testing, at least twice weekly, is recommended, especially with frequent use․ Use a reliable test kit and follow the instructions carefully․ Maintaining proper water balance protects the spa’s components from corrosion and extends the life of your filter and heater․
Record your readings to track trends and make adjustments efficiently․ A balanced spa ensures clear, comfortable water and minimizes chemical usage․
Testing Water pH & Sanitizer Levels
Accurate testing is the cornerstone of spa water maintenance․ Utilize a reliable test kit – either liquid reagent-based or test strips – specifically designed for spas․ Follow the kit’s instructions precisely for accurate results․ Ideally, test your water at least twice a week, and more frequently with heavy spa usage․
pH testing determines the acidity or alkalinity of the water․ A pH between 7․2 and 7․8 is optimal for swimmer comfort and sanitizer effectiveness․ Sanitizer levels (chlorine or bromine) must also be checked․ Chlorine should be maintained between 1-3 ppm, while bromine should be between 3-5 ppm․
Record your results each time you test․ This helps identify trends and allows for proactive adjustments to maintain balanced water chemistry․

Adding Chemicals: Chlorine/Bromine
Always follow the chemical manufacturer’s instructions carefully when adding chlorine or bromine to your Intex Pure Spa․ Never mix chemicals together directly; add them separately to the water․ Predissolve granular chemicals in a clean plastic bucket filled with spa water before adding to the spa, ensuring proper dilution․
For chlorine, slowly pour the pre-dissolved solution into the spa while the jets are running․ For bromine, use bromine tablets in a floating dispenser, adjusting the dispenser’s opening to control the release rate․ Monitor sanitizer levels frequently after adding chemicals, retesting after several hours to ensure proper concentration․
Maintain consistent levels to prevent algae growth and ensure water clarity․ Avoid over-chlorination or over-bromination, as this can cause irritation․
Shocking the Water
Shocking your Intex Pure Spa involves adding a higher-than-normal dose of sanitizer to oxidize contaminants and rejuvenate the water․ This process eliminates built-up organic waste, like lotions, sweat, and oils, improving water clarity and sanitation․ Use a non-chlorine shock oxidizer, especially if you regularly use chlorine, to avoid creating combined chloramines․
Follow the shock product’s instructions precisely, typically adding it at dusk or night, as sunlight degrades the oxidizer․ Run the spa jets continuously for at least 20 minutes after shocking․ Wait several hours, ideally overnight, before using the spa, ensuring the sanitizer levels return to a safe range․
Regular shocking – weekly or after heavy use – maintains optimal water quality and minimizes chemical demand․
Filter Maintenance & Replacement
Maintaining a clean filter is crucial for optimal spa performance and water quality․ The filter removes debris and impurities, preventing strain on the pump and ensuring clear, sanitary water․ Regularly rinsing the filter cartridge extends its lifespan and maintains efficient filtration․

Inspect the filter for damage or excessive wear․ A dirty filter restricts water flow, leading to reduced heating and potential pump damage․ Replacement frequency depends on spa usage, but generally, the filter cartridge should be replaced every 3-6 months․ Always turn off the power before handling the filter․
Genuine Intex replacement filters are recommended for compatibility and performance․
Cleaning the Filter Cartridge
Regular cleaning of your Intex Pure Spa filter cartridge is essential for maintaining water clarity and extending its lifespan․ Begin by turning off the power to the spa and disconnecting the filter pump․ Remove the filter cartridge from the housing․
Use a garden hose with a high-pressure nozzle to spray between the pleats of the cartridge, dislodging dirt and debris․ Avoid using harsh chemicals or detergents, as these can damage the filter material․ A dedicated filter cleaning solution can be used for a more thorough clean․
Inspect the cartridge for any tears or damage․ If damaged, replace it immediately․ Reinstall the cleaned cartridge, ensuring it’s properly seated, and restore power to the spa․
Replacing the Filter Cartridge
Over time, even with regular cleaning, your Intex Pure Spa filter cartridge will become less effective and require replacement․ A clogged or worn-out cartridge reduces water flow and compromises water quality․ Typically, cartridges should be replaced every 1-3 months, depending on spa usage․
First, disconnect the power to the spa and remove the old filter cartridge from the pump housing․ Note the cartridge’s orientation for correct installation of the new one․ Ensure the replacement cartridge is the correct type for your Intex Pure Spa model․
Install the new cartridge, aligning it properly within the housing․ Secure the pump housing cover and restore power․ Regularly monitor water clarity after replacement to confirm optimal filtration․
Troubleshooting Common Issues
Encountering problems with your Intex Pure Spa is common, but often easily resolved․ This section addresses frequent issues․ Low heater output can stem from a dirty filter, insufficient water level, or a faulty heater – check these first․ Cloudy water usually indicates imbalanced water chemistry or inadequate filtration; shock the water and clean/replace the filter․
If the pump isn’t working, verify the power supply, check for tripped breakers, and ensure the filter is clean․ Air locks can also prevent pump operation; try resetting the pump․ Error codes displayed on the control panel provide specific diagnostic information – consult the manual for their meanings․
Remember to always disconnect power before inspecting or repairing any components․
Low Heater Output
Experiencing insufficient heating in your Intex Pure Spa can be frustrating․ Several factors contribute to this issue․ Firstly, a clogged filter restricts water flow, reducing the heater’s efficiency․ Regularly cleaning or replacing the filter is crucial․ Secondly, ensure the water level is adequate; the heater requires sufficient submersion to function correctly․
Thirdly, verify the set temperature on the control panel and confirm it’s higher than the current water temperature․ Additionally, external temperature significantly impacts heating performance – colder air requires longer heating times․ Finally, a failing heater element may be the cause; professional inspection might be necessary․
Always disconnect power before inspecting the heater or any electrical components․

Cloudy Water Problems
Dealing with cloudy spa water is a common concern․ Often, it stems from inadequate filtration or imbalanced water chemistry․ Initially, ensure your filter is clean and functioning correctly; a dirty filter can’t effectively remove particles․ Next, test and adjust the pH, alkalinity, and sanitizer levels – imbalances contribute significantly to cloudiness․
Furthermore, excessive bather load introduces contaminants․ Shocking the water with a non-chlorine shock oxidizes organic matter, clarifying the water․ Consider using a water clarifier to clump together small particles for easier filter removal․ Avoid overusing chemicals, as this can worsen the problem․
Remember to maintain consistent water chemistry for optimal clarity․
Pump Not Working
If your Intex Pure Spa pump isn’t running, several factors could be at play․ First, verify the power supply – ensure the GFCI outlet is functioning correctly and hasn’t tripped․ Next, check the pump’s power cord for any damage or loose connections․ Also, inspect the filter for clogs; a blocked filter can overload the pump and cause it to shut down․
Furthermore, airlocks can prevent the pump from priming․ Try resetting the pump by briefly turning it off and on․ Consider checking the water level; the pump needs sufficient water to operate․ If the problem persists, examine the pump’s internal components for any signs of malfunction․
Remember to consult the troubleshooting section of your manual for specific error codes․
Winterizing Your Intex Pure Spa
Preparing your Intex Pure Spa for colder months is crucial to prevent damage․ Begin by completely draining the spa, utilizing the drain valve or a submersible pump․ Thoroughly clean the interior with a spa cleaning solution to remove any residue․ Disconnect all hoses and attachments, storing them indoors to protect from freezing․

Next, remove the filter cartridge and clean it meticulously before storing it in a dry place․ Inspect the spa cover for any tears or damage and clean it as well․ Ensure all electrical components are completely dry before storing them․ Finally, store the deflated spa in a cool, dry location, protected from pests and extreme temperatures․
Proper winterization extends the life of your spa and ensures a hassle-free setup in the spring․
Draining the Spa
Properly draining your Intex Pure Spa is essential for maintenance, cleaning, and winterization․ Locate the drain valve, typically found on the spa’s exterior․ Attach a garden hose to the valve and direct the water to a suitable drainage area, ensuring it complies with local regulations․
Open the drain valve and allow the spa to empty completely․ For faster draining, consider using a submersible pump․ Once drained, inspect the spa’s interior for any remaining water in crevices or around the heater․ Use towels to absorb any residual moisture․
Avoid draining the spa in freezing temperatures, as residual water can freeze and cause damage․ Ensure the spa is fully drained before proceeding with cleaning or storage․ This process safeguards your investment and prepares it for future use․
Cleaning and Storing Components
After draining, thoroughly clean all components of your Intex Pure Spa․ Use a mild soap and water solution to wipe down the spa’s interior and exterior surfaces․ Rinse completely to remove any soap residue․ Pay attention to the filter housing and heater area, ensuring they are free of debris․

Disconnect the filter pump and heater, cleaning them separately․ Allow all components to dry completely before storing․ Store the spa cover in a dry, protected area to prevent mildew and damage․ The filter pump and heater should be stored indoors, away from extreme temperatures․

Proper storage extends the lifespan of your spa and ensures it’s ready for use when the season returns․ Inspect all parts for damage before storing, and address any issues promptly․
Spa Cover Maintenance & Care
Your Intex Pure Spa cover is crucial for maintaining water temperature, preventing debris accumulation, and ensuring safety․ Regular cleaning is essential; wipe down the cover weekly with a mild soap and water solution to remove dirt and oils․ Avoid harsh chemicals or abrasive cleaners, as these can damage the material․
Inspect the cover regularly for tears or damage․ Small tears can often be repaired with a vinyl repair kit․ Proper storage when not in use extends the cover’s lifespan; avoid prolonged exposure to direct sunlight․ Consider using a cover protector to shield it from UV rays and harsh weather․
Ensure the cover fits securely to maximize heat retention and prevent accidents․ A well-maintained cover contributes significantly to the longevity and enjoyment of your spa․
Safety Precautions & Warnings
Always prioritize safety when using your Intex Pure Spa․ Never operate the spa without supervision, especially when children are present․ Children should not use the spa without adult supervision․ Individuals with heart conditions, diabetes, or other medical concerns should consult a physician before use․
Maintain water temperature below 104°F (40°C) to prevent overheating․ Avoid using the spa while under the influence of alcohol or drugs․ Ensure proper electrical grounding to prevent electric shock․ Do not allow pets to access the spa․
Regularly inspect the spa for any damage or malfunctions․ Immediately discontinue use if any issues are detected․ Keep the surrounding area clean and dry to prevent slips and falls; Read and understand all warnings before operating․
Warranty Information
Intex offers a limited warranty on its Pure Spa products, covering manufacturer defects in materials and workmanship․ The standard warranty period is typically one year from the original purchase date, but may vary depending on the specific model and region․ Proof of purchase is required for all warranty claims – retain your receipt!
This warranty does not cover damage caused by misuse, abuse, improper installation, acts of nature, or unauthorized repairs․ Normal wear and tear, including filter cartridge replacement, is also excluded․ Warranty service is provided through Intex’s authorized service centers․
To initiate a warranty claim, contact Intex customer support with details of the issue and your proof of purchase․ Intex reserves the right to repair or replace the defective product at its discretion․ Visit the official Intex website for complete warranty details and claim procedures․
Frequently Asked Questions (FAQ)
Q: How often should I change the water? A: Ideally, every 4-6 weeks with regular chemical maintenance․ Q: Can I use the spa year-round? A: Yes, but winterizing is crucial in freezing climates to prevent damage․ Q: What type of chemicals should I use? A: Specifically formulated spa chemicals – chlorine or bromine – are recommended․
Q: How do I troubleshoot cloudy water? A: Check chemical balance, clean the filter, and shock the water․ Q: What if the heater isn’t working? A: Verify power supply, check for error codes, and ensure the filter isn’t clogged․ Q: Is the spa portable? A: Yes, it’s designed for portability, but requires careful disassembly and transport․
Q: Where can I find replacement parts? A: Through the Intex website or authorized retailers․ Q: How long does the spa take to heat up? A: Typically 6-12 hours, depending on ambient temperature and water volume․
Resources & Contact Information
Intex Website: https://www․intexcorp․com/ offers comprehensive support, including downloadable manuals, FAQs, and troubleshooting guides․ Explore their extensive resource library for detailed information on all Intex products․
Customer Support: For direct assistance, contact Intex customer service via phone at 1-800-231-8633 (US & Canada) or email through their website’s contact form․ Response times may vary depending on inquiry volume; Online Forums: Numerous online communities and forums dedicated to Intex spas provide peer-to-peer support and shared experiences․ Search online for “Intex Pure Spa forum” to find relevant discussions․
Warranty Claims: Submit warranty claims directly through the Intex website, providing proof of purchase and details of the issue․ Ensure you have your spa’s serial number readily available․ Social Media: Follow Intex on social media platforms for updates, promotions, and community engagement․